Academy

Setup, Navigation, & Sales Essentials

HubSpot CRM Training

Training overview:

Facilitator: Werner Schoeman
Engagement: All Front Office new joiners
Duration: 2-hours, self-paced
Completion: Retrieval of training certificate

This training guides users through setting up their HubSpot account, connecting email, calendars, and integrating Zoom, Phone and LinkedIn Sales Navigator. Participants learn to manage contacts, companies, leads, and opportunities, log sales activities, track pipelines, and automate outreach. Upon completion, users can streamline workflows, maintain accurate data, and boost productivity with a full range of tools.

Training breakdown:

Learn. | Improve. | Grow. | Develop. | Lead. | Inspire.

STX Manager's Guide

Every employee has a dedicated central L&D allowance per fiscal year to participate in STX Academy trainings.

FO: €2,000
Ops: €1,500

This covers the participation costs of approximately 2-3 trainings per employee in the fiscal year.
This allowance cannot be otherwise used for additional training outside of the organized STX Academy offer.
Your role is to guide & encourage your direct reports' participation in line with their development needs.
Role-specific, external & team development training is incurred on your team costs & must be budgeted for.
All external training must be requested by the employee—after receiving your approval—via this platform and in accordance with the Global Training Policy.

HR Training Agreements

Training Agreements:

Essential (Need to have): no
Optional (Nice to have) < €1500: no

A: €1500 - €2500

B. €2500 - €5000

C. €5000+

In case of incompletion or leaving STX within 6 month of completion, payback 50% costs.

In case of incompletion or leaving STX within 6 months of completion, payback 100% costs, if leaving STX within 1 year of completion, payback 50% costs.

In case of incompletion or leaving STX within 1 year of completion, payback 100% costs, if leaving STX within 2 years of completion, payback 50% costs.

Additional Eligibility Factors:

A minimum of 3 years STX employment is required for university degree sponsorship.
A minimum of 5 years STX employment is required for MBA sponsorship.

STX Global Training Policy

Our policy ensures a structured approach to both internal training delivery and external training requests, streamlining the process to maximize learning impact while maintaining alignment with business objectives.

Internal Training Delivery

Enrollment in any training offered through STX Academy is governed by the Global Training Policy. Once you submit your interest, your eligibility will be assessed based on the following factors:

Business Relevance: The training must directly support your role performance
Tenure: You must have at least 3 months tenure before participating in additional training.
Budget Availability: Each employee has a dedicated STX Academy budget. The costs for role-specific, external, or team training are incurred on your team’s budget. Your manager will oversee your collective training budget to ensure maximum impact.
Priority Level: Training requests are categorized as either essential or optional for your role to help manage demand effectively.
Manager Approval: You must obtain manager approval before submitting your request

External Training Requests

If you're looking for something beyond our current offer, please review each step of our policy to guide the submission of your request.

The Business Check

Discuss the request with your manager, evaluating the following criteria:

Business purpose
Compatibility alongside job commitments
Availability of budget (team cost)

If all criteria are met, your manager will initiate the next step.

2. The Need Check

Looping in your HR Business Partner, your manager must determine if the training is:

(a) Need to have: essential for effective performance.
(b) Nice to have: beneficial but not essential for role.

Once established, you can submit your external training request here.

3. The Quality Check

We will review your request, checking the eligibility criteria, training quality and providing recommendations if needed.
If the training is 'Nice to have' and exceeds €1,500, a training agreement must be created in accordance with local jurisdiction.
We will let you know if it is suitable for you to proceed with enrollment and HR will be looped in if a training agreement is necessary.